Repair costs continue to push up home insurance premiums
According to the Association of British Insurers’ premium tracker, home insurance premiums increased 3% in the first quarter of 2024, following a severe winter for weather damage.
Q&A: Matt Hicks, Recorder
Matt Hicks, chief commercial officer and co-founder of Recorder, a new London-based insurtech from the creators of Codat, explains how he has built a platform and artificial intelligence co-pilot for brokers.
Markerstudy’s Lizzie Smith-Foreman on the importance of a sustainability strategy
View from the Top: Lizzie Smith-Foreman, director of group marketing, communications and sustainability at Markerstudy, says that clear sustainability aims are a must if you want to keep doing business with your partners and customers.
Jaguar Land Rover offers £150 off new policies
Jaguar Land Rover has announced an “Insurance Contribution initiative”, which provides £150 per month towards the cost of cover for its policies for new Range Rover models.
Editor’s Choice
Brokers want less AI conversation and better service please
Fiona Nicolson reveals brokers want a little less conversation about artificial intelligence and to have a lot more grown-up conversation about balancing online experiences with being able to talk to an insurer's staff at this year’s British Insurance Brokers' Association Conference.
How insurance supports the growth of Glasgow
Analysis: Frances Stebbing investigates how insurance supports the growth of Glasgow and how the city is gaining ground against London for attracting and retaining fresh talent.
Claims service is improving after some dark days
Data analysis: Claims service improved in the first quarter of 2024, although inconsistencies remain within the UK market, research conducted by Gracechurch has revealed.
Are we ever going to stamp out underinsurance?
News Editor’s View: As Aviva’s broker barometer shows underinsurance remains a major concern for brokers, with almost three-quarters worried their clients may not have adequate cover, Scott McGee questions what the industry is doing to ensure everyone is properly protected.
Insurance matrix
Claims service is improving after some dark days
Data analysis: Claims service improved in the first quarter of 2024, although inconsistencies remain within the UK market, research conducted by Gracechurch has revealed.
Consumer Duty causes insurer service to start to improve
After market-wide issues such as staffing and hybrid working causing issues insurers service standards to plummet over the last couple of years, research has revealed providers are finally improving the way they help brokers.
How Solvency UK will impact insurers’ credit quality
Data analysis: Post-Brexit Solvency II reforms look unlikely to make UK insurers more appealing to investors, a Fitch Ratings survey has revealed.
Scale of motor insurance quote manipulation laid bare
Data analysis: As the cost-of-living crisis caused a growing number of people to feel the pinch over the last two years there has been at least a 20% uptick in quote manipulation, analysis of 360 million quotes has revealed.
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